Effectiveness of the training program given to new employees, Undergraduate assignment, University level assignment , Assignment solution, Plagiarism free, Cheap rate, BTEC-HND, UK, Thesis, Dissertation, Business report
Executive summary
Training is an important activity of the human
resource management department of an organisation where the manager arranges
different training programme for the organisation (Vijayalakshmi,
2008). But this
training programme how much effective for the newly joined employee in an
organisation (ADP, 2017). The author has a crisis to know the effectiveness
of the training programme has given to the employee in an organisation. So the author
has conducted research on the effectiveness of training programme given to the new
employee of an organisation. According to the problem statement the author has
set a questionnaire including 10 major questions for the employee who works in
different places in different organisation. The author has asked this question
to them to identify various objectives regarding the training issue. So now the
author has chosen 50 respondents and asked them these questions. Based on the
survey of the author it is quantitative research where the author will deal only
numeric data. The author gets various information from respondents and the
author analyse this data to find out how effective the training has been given
to the newly joined employee. This report has made based on primary data only
but the author has used some secondary data from journal, magazines and
websites to support their thoughts. They use this data only for literature
review purpose only. All the data are being collected from external sources. So
it would be manipulated. For avoiding this manipulation the author avoids
secondary data. Only primary data are being used here to come up with good
outcomes. Finally, at the end of this report, the author has prepared a detail
report and gives a recommendation.
Background of
the study
Introduction:
Training is an important issue for an organization. Because there are several
significant reasons for the importance of the training system to an
organization. It is a process of increasing skill, knowledge and attitude of an
employee. So training plays an important role in the life of an employee. It
helps an employee to get a proper idea about the organization and their performing level
(ADP, 2017). So the author of this report is planning to measure the effectiveness
of training given to the new employee. Basically, there is a number of employees
joins in an organization every year. But a new employee has no ideas about the organization and their function (Crush, 2016). So that manager needs to arrange
different types of the training program to train an employee regarding a different
issue such as organizational rules and regulation, the function of the organization and
how this function does. In some organization, it is called probation period. During
training season they may meet with their colleague to know each other. It helps
the organization to enhance their knowledge and power of thinking (Clarke,
2007). It also changes the attitude of an employee. So the author has chosen this
research topic to increase their own knowledge. Basically, training is being
classified into two categories such as job training and off-job training
method. Both are equalled important but the performance of them depend on the organization. It will be also asked the respondent about which system their
organization uses. So the author will mainly focus on why training is effective
and how it makes an employee efficient.
Three ideas of research
topics:
1.
Effectiveness of training given to the new employee.
2.
Mothers’ attitudes towards organic food for children
3.
Customer satisfaction of clients who stay for more than 7 days during the
months between June and September
The rationale of the
study: The author is choosing the effectiveness
of training given to the new employee. Because training is most important for
an organization as well as an individual. The training process can boost the
performance of an employee. Though it is a task of human resource department of
an organization it is very essential for any department of an organization. An
employee in every department needs training. So the author prefers to choose research
topics on the training and development process of an organization. This research
will increase the knowledge of the individual. So the author has chosen this
research from the above three topics.
Question statement:
Does give training has any effect on the new employee?
Research objectives:
Basically, there are two types of research
objectives. These are broad objectives and specific objectives.
·
Broad
objectives: Broad objectives of this research is
analysing the effectiveness of the training program for the new employee. The
author of this research tries to analyse how training brings effectiveness to
the employee who is newly joined.
·
Specific
objectives: There are a few specific objectives of
this research. These objectives are:
o To know the organization
provide training to their employee
o To know given training is
effective for them or not
o To know which type of
training is giving to the employee
Scope of the study:
The author has found out scope of the study. The author found out that some
point to know the effectiveness of the training process to the new employee of
the organization (ADP, 2017). The author will analyse different types of
information to get a proper idea. It is very much effective for the
organization where the author will analyse different types of data such as
primary data and secondary data.
Limitation of the study:
There are several limitations to studying this report. First of all time
limitation is a major constraint for preparing a report. Secondly, the budget is
another problem. The author couldn’t visit different places to take an interview
from different respondents and their opinion.
Grant chart:
it shows the time schedule of a research project for various activities. It
mainly concerns on date and time. The author has prepared a grant chart to
forecast the activities.
Grant Chart
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Selection of research area
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Formulation of research aim,
objectives and research question
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Conducting the literature review
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Selection of the method of data
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Collecting the primary data
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Data analysis
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Reaching a conclusion
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Q1: Do you think Training has been given
adequate importance in your organization?
o Strongly
agree
o Agree
o Neutral
o Disagree
o Strongly
Disagree
O2:
Does your organization
provide training to the new employee?
o Yes
o No
o Maybe
Q3:
Do you think your the organization’s provided training is enough for you to achieve your performance
o Strongly
agree
o Agree
o Neutral
o Disagree
o Strongly
disagree
Q4:
What kind of training method
is being followed in your organization?
o On
Job
o Off
Job
Q5:
The Training you attended
was a good learning experience and helped you improve your quality of work?
o
Strongly agree
o
Agree
o
Neutral
o
Disagree
o
Strongly disagree
Q6: How often the training program is
being conducted in your organization?
o
Monthly
o
Quarterly
o
Half-yearly
o
Yearly
Q7: Training program according to you too-
o
Improve skill
o
Improve Knowledge
o
Change the attitude
o
All of the above
Q8: Are you able to do your job more
efficiently after attending the training programs?
o
Yes
o
No
o
Maybe
o
May not be
Q9: Does Training enhance your
productivity and performance?
o
Strongly agree
o
Agree
o
Neutral
o
Disagree
o
Strongly disagree
Q10: After the training program how to do
you feel the nature of the job?
o
Challenging
o
Satisfactory
o Good
Literature
review
Human resource management is an important
department for any organization because of who is responsible to supply skilled
and experienced worker for the organization. This department has played an
important role in the organization from the sourcing of employee to making them
efficient (ADP, 2017). The manager of this department is recruiting employee
for the organization. May this employee has theoretical and practical both
knowledge but the manager also needs to consider about introducing them with a
new environment of the organization. The manager also needs to introduce
different tactics of the organization. It will be very helpful for the newly
joined employee who is still unaware of the rules and regulation of the
organization. So that manager arranges training program to boost the employee’s
performance. There are several types of training are available for the employee
such as on job training and off-job training. Beardwell (1993) said that
job training is one of the
most effective training for the organization where the employee gets practical
knowledge on various issue. Some example of on-job training is rotation,
supervisor direction and so on. On the other hand, off-job training is
influencing the employees to work more but it is a very difficult process for the
organization to enhance performance. Crush (2016) claimed on job training is very much
effective for the beginner. The manager of the organization recruits an expert
to train them on how to do the given task. The manager of the organization will
also do several activities for the organization to help the employee to do
their task efficiently. Training and development strategies are vital for the
organization. But employee needs
interest in them also. Otherwise the whole training process will be useless for the
organization. If an employee could not take participation in the training
process properly then it will be bad for the organization. So the manager of the
organization should make this training program interesting also. The organization
also needs to arrange some effective entertaining training system to make it
interesting. Training makes an employee more effective to perform for the
organization. It changes the attitude of the employee as well as it also develops the performance of the employee. Basically, the manager of the organization enhances
the performance of employee also by this way (Clarke, 2007). It is a very effective process to
motivate the employee also. The manager of the organization is also analysing
the performance based on the evaluation of performance in the training session. Sometimes
training develops career of the employee also. It provides all kinds of support to
the employee to increase the level of performance. Finally, the author has tried
to relate his analysis with already done research paper.
Methodology
Methodology means how to do this research. In this part, the
author will discuss how they will collect data from various sources to analyse
and evaluate this data. The author of this report is trying to make exploratory
research where the author tries to show how the training process affects the
performance of the employee. So the author needs to use a very strategic and smart
system of collecting data and analysing them.
Basically, there are two types of research such as
qualitative and quantitative research. Both of this is very much important for
various purposes.
Quantitative
research: It is a method of
research that relies on counting data by the numerical system and analysing
these measurements using any of a variety of statistical models, and reporting
relationships and associations and associations among the studied variables. It
is an easy way to describe the result and it is also easily understandable to
the audience.
Qualitative
research: It is a method where
the researcher uses a scientific way of finding non-numerical data. This type
of research refers to the meetings, concepts, definition symbols and
characteristics to show the result of findings (Amisano,
2010). It is also called a market research
method where the researcher uses open-ended and conversational research
approaches. For example, consider a convenience store looking to improve its
patronage.
Based on the above discussion the author is using
quantitative research methods to find out more effective outcome for the
organization. It may help the researcher to show their findings to the audience
more effectively.
Research
paradigm: The word paradigm comes from the Greek word “paradigm”
which means pattern. So research paradigm means research pattern. There are
different types of research pattern. These are positivist paradigm, interpretivism
paradigm and critical theory. Positivist paradigm is being used in most of the
quantitative research. Because of the quantitative researcher believes in
empirical hypothesis testing. In pure science, positivist research is being used
to study empirical nature. On the other hand, the interpretive paradigm is
being used to analyse qualitative data. They believe that human behaviour is
multi-layered and it cannot be determined by environmental factors. Critical
theory is another fact where the research analyse cause and effect based
research. It is very important for the researcher to analyse the fact for any
cause of any incident.
Based on the above discussion the author is using the positivist
paradigm to find out the effectiveness of training given to the new employee.
Source
of information: There are two
types of sources of information. These are primary data sources and secondary
data sources (Amisano, 2010). Both are very much effective but the author of this report relies on
primary data of founded from a personal interview.
Primary
data: Primary data are those
data which is being collected by personal interview or survey or observation.
Basically, this type of data is very much reliable and trustworthy. Because the
author can get some information from the respondent directly. So the author of this
report has prepared a questionnaire of 10 questions and they have collected
information from 50 respondents from different background.
Secondary
data: It is another source of
information for a researcher but this information is second-hand information (Beardwell,
1993). Secondary data are being used already in
another paper or further use. The researcher can collect this data from the journal, websites, magazines, articles and so on. But sometimes this data
manipulate the information also. It is very much useful but risky also. So the
author of this report doesn’t use huge information from secondary sources.
Sampling
techniques: There are several types
of sampling such as quota sampling, systematic sampling, stratified sampling, random
sampling and so on. But the author here uses random sampling to choose their
respondents. Apart from random sampling, all are the difficult process for an
organization to take interview from respondents.
Sample
size: Sample size is also
important for the organization. Because it is not possible to collect data from a huge number of the respondent from various areas. So the author here collects
information from 50 respondents randomly. They prepare a set of the question by
using google form and send it to the different respondent to take interview of
them. `
Ethical
issue related to research: The
author of this report will be very sensitive to various ethical issues. The
author is playing a role to collect information from various sources. But the
author will be concerned about honesty to prepare a report (Robart
and Rosti, 1998). The author won’t misinterpret
the data and information to prepare this report. Because of this report may be
used in different corporate to know the opinion of respondents. It is very much
important also for the organization as well as individual to gather various
data and information regarding the effectiveness of training. So the individual
should be concerned about integrity, confidentiality and responsible for
preparing a report.
So finally the author will use quantitative data and
information for preparing this report and the author will mainly depend on
primary data to prepare this report. The author will also collect some
information from secondary sources to gather knowledge but they won’t use this
information to analysing the data process. They will also be showing the result
of analysis of gathered data in the findings section but they will show some table
and charts in the appendix section to justify their analysis. So it is very
much important for the organization as well as individual to use this report
for further use so that the author maintains honesty and integrity.
Data
analysis
Data the analysis is the most important part of any research paper where the author
analyses the collected data to find out the solution to a problem. Basically,
every research has been conducted to find a solution to a particular problem. But
the paradigm and objectives of research vary. The author has asked 10 questions
to the 50 respondents and collects their data. These question and answer are:
Do you think Training has been given
adequate importance in your organization
|
||
Responses
|
Frequency
|
Relative
frequency
|
Strongly
agree
|
37
|
.74
|
Agree
|
12
|
.24
|
Neutral
|
1
|
.02
|
Disagree
|
/
|
/
|
Strongly
disagree
|
/
|
/
|
Total
|
50
|
1.00
|
Based
on the above discussion, it has been claimed that more than half of the total
respondents strongly agreed that training is important for the organization. 12
respondents agreed with these statements but 1 respondent only said that it is
important but not mandatory.
Does your organization provide training
to the new employee?
|
||
Responses
|
Frequency
|
Relative
frequency
|
Yes
|
45
|
.9
|
No
|
4
|
.08
|
May
be
|
1
|
.02
|
Total
|
50
|
1.00
|
This the table shows that 45 respondents said that their organization provide training
but unfortunately, 4 respondents said that their organization doesn’t provide
any training to them and only 1 respondent said that their probability to
provide training in future.
Do you think your organization’s
provided training is enough for you to achieve your performance
|
||
Responses
|
Frequency
|
Relative
frequency
|
Strongly
agree
|
27
|
.54
|
Agree
|
16
|
.32
|
Neutral
|
7
|
.14
|
Disagree
|
/
|
/
|
Strongly
disagree
|
/
|
/
|
Total
|
50
|
1.00
|
According
to the above question, 27 respondents have strongly agreed that provided
training from their organization is good enough to achieve organization goal. They
thought that this training programme helps them to perform more. But 16 respondents
agreed with this statement that provided training by their organization is good
enough to perform well. On the other hand, 7 respondents are neutral to this
question.
What kind of training method is being
followed in your organization
|
||
Responses
|
Frequency
|
Relative
frequency
|
On
Job
|
48
|
.96
|
Off
Job
|
2
|
.04
|
Total
|
50
|
1.00
|
When
the author asked the 50 respondents individually then 48 respondents said that
their organization has provided on job training to them and only 2 respondent
said that their organization provide them with off-job training.
The Training you attended was a good the learning experience and helped you improve your quality of work.
|
||
Responses
|
Frequency
|
Relative
frequency
|
Strongly
agree
|
33
|
.66
|
Agree
|
15
|
.30
|
Neutral
|
2
|
.04
|
Disagree
|
/
|
/
|
Strongly
disagree
|
/
|
/
|
Total
|
50
|
1.00
|
It
was another important question that has been asked to the respondents by the author that
the respondent attended training was a good learning experience and helped the
respondent to improve their quality of work. The 33 respondents’ shows their
respect against this question to say that they are strongly agreed, 15
respondents are agreed and 2 respondents are being neutral.
How often the training program is being
conducted in your organization
|
||
Responses
|
Frequency
|
Relative
frequency
|
Monthly
|
36
|
.72
|
Quarterly
|
5
|
.10
|
Half-yearly
|
6
|
.12
|
Yearly
|
3
|
.06
|
Total
|
50
|
1.00
|
Training
is an important program but it should be provided several times in a year as
the author knows. So the author asked the respondent how often their the organization has provided training during a year. 36 respondents have been
answered that their organization is providing monthly training, 5 respondents
have claimed that their organization provide quarterly training, 6 respondent
has answered that their organization provide half-yearly training and 3
respondents have answered that their organization provide yearly training.
How often the training program is being
conducted in your organization
|
||
Responses
|
Frequency
|
Relative
frequency
|
Improve
Skill
|
33
|
.66
|
Improve
Knowledge
|
5
|
.10
|
Change
attitude
|
1
|
.02
|
All
of the above
|
11
|
.22
|
Total
|
50
|
1.00
|
It
is the most important question for this report to fulfil the objective of this
report. So the author has entered this question to the questionnaire and asked
the respondents and the respondents answered to the author. 33 respondents have
said that it has improved their skill, 5 respondents have said that it has
improved their knowledge and 1 respondent has answered that it has changed his
attitude. But 11 respondents have answered all of the above qualities has been
brought to the character.
Are you able to do your job more
efficiently after attending the training programs
|
||
Responses
|
Frequency
|
Relative
frequency
|
Yes
|
45
|
.90
|
No
|
/
|
/
|
May
be
|
5
|
.10
|
May
not be
|
/
|
/
|
Total
|
50
|
1.00
|
When
the respondent has been asked this question by the author and the author has
answered positively by respondents. There is no negative answer and respondents
said that it may be helpful for them to perform efficiently.
Does Training enhance your productivity
and performance
|
||
Responses
|
Frequency
|
Relative
frequency
|
Strongly
agree
|
28
|
.56
|
Agree
|
20
|
.40
|
Neutral
|
2
|
.04
|
Disagree
|
/
|
/
|
Strongly
disagree
|
/
|
/
|
Total
|
50
|
1.00
|
It is another important question for this
report fulfilling the objectives of this report. So the author has asked the
respondents that training enhances their productivity or performance. 28
respondents have answered that training has enhanced their productivity and
performance. On the other hand, 20 respondents have claimed that training also
enhanced their productivity and performance. But only 2 respondents claimed
only training enhance their performance neutrally.
After the training program, how do you
feel the nature of the job
|
||
Responses
|
Frequency
|
Relative
frequency
|
Challenging
|
26
|
.52
|
Satisfactory
|
21
|
.42
|
Good
|
3
|
.06
|
Total
|
50
|
1.00
|
It
was the final question of this questionnaire but it has very significance to
analyse the effectiveness of training given to the employee. When this question
has been asked to the respondents then 26 respondents answered that they have
taken it as challenging on the other hand 21 respondents are being satisfied to
take this training and only 3 respondents said it was good for them to perform
well.
Part
5
Implications of
the Study
Training
is a process of improving the skill of the employee. It has been conducted for most
of the organization (Amisano, 2010). The author has asked the employee what
they think about the importance of the training process. All the respondents have
replied that it is very much essential for the organization. The above analysis
shows that 90% employee said that their organization provide training to the
new employee. But 8% of employees replied negatively that their organization
doesn’t provide any training to their new employee. The author has also
analysed that the provided training is efficient or not for them. Based on this
statement 54% of employees strongly agreed that their organization provide enough
training. 32% employee has agreed that the training of their organization is
good but it should be improved where 14% has no comments situation. Based on
analysis 74% of respondents have strongly agreed that it is very much important
for all kinds of organization. Because it has a great influence on the career of the employee. 56% of respondents have strongly supported that training enhances
productivity. 40% of respondents have supported that training enhances the
productivity of the employee. The researcher has found out that 96% organization
provides on the job training to their employee and only 4% organization provides
off-job training. Though on the job training is providing practical training to the
employee and off-job training provides the only lecture to the employee. So on the job
training is more effective to the employee. Because of 66% respondents has also
said that training has improved their skill, 10% said that training is been
given by their organization is improved their knowledge and 2 % said that it
changes their attitude. But 22 % said that all of the above qualities have been
brought by training to their performance. Based on their response the author
asked they can do their job more efficiently after attending the training. 90%
respondents said that Yes, and 10% said no comments situation. So finally asked
the employee how they take this training and 52% said that it is very much
challenging. 42% said that training is given by the organization is quite
satisfactory.
Based
on the above analysis and findings, it would be concluded statement that training
is very much effective for an organization. All the hypothesis of this report
has been achieved by this analysis and findings. The first hypothesis was every
organization provides training to its employee. All the respondents said that
yes in different ways. The second hypothesis was training is effective for them
and respondents agreed that provided training is very effective for them.
Finally, the third hypothesis what types of training provided to the employee
and respondent said that mainly on the job training provided to them.
Recommendation:
Based
on the above analysis, the author suggests that the organization should arrange
training program for their employee. But the training should be on the job
training which is very effective and perfect for them. The author also suggests
that the training should be more interesting to the employee so that they can
participate willingly. The training for a beginner should be arranged by the
organization. Because of newly recruited employee has no idea about the organization and their rules and regulation. So the organization needs to
provide enough training to them based on organizational function. Then it will
improve their performance as well skill, knowledge and attitude. Finally, the
author said that the best performance from an employee depends on the best training
program. So the organization should arrange the best training program for them.
Conclusion:
According to the above discussions and
analysis, it has been found out that training is very much effective for the
employee (Vijayalakshmi, 2008). This analysis and findings fulfil the demand of the author's objectives. This report shows that respondents have answered 10
questions. The author analysis their response and found out that training
improves skill, knowledge of the employee. It also enhances the performance of the employee and increases the productivity of them (Clarke, 2007). So training would be very much effective and useful
if the organisation can arrange it a regular basis. The training should be
interesting to the employee also. Finally, the author has prescribed to the
corporate house to arrange regular training programme for their employee as a career development programme.
References:
1.
R. Vijayalakshmi. (2008). Research on the Efficacy of Employee Training in
Cement Manufacturing Company, Trichirapalli. Journal of Contemporary Research
in Management, , 13- 19.
2.
ADP RI. (2017). Keeping Up With the Evolving Workplace: Why Knowledge is Key to
Remaining Competitive. ADP Research Institute.
3.
Amisano, C. (2010). Relationship between traning and employee performance.
4.
Beardwell, N. and Holden. (1993). Managing for Success. Prentice Hall
Publisher.
5.
Coats Group Plc-Our People. (2017). Retrieved from www.coats.com: http://www.coats.com/index.asp?pageid=131
6.
Coats Industrial. (2017). Retrieved 2017, from Coats.com: http://www.coats.com/index.asp?pageid=48
7.
Cole, G. A. (2002). Personnel and Human Resource Management . Continuum London:
York Publishers.
8.
Crush, P. (2016). 70:20:10 training model is 'most effective for learners',
research finds. People Management.
9.
Fakhar Ul Afaq, Anwar Khan. (2008). Case of Pearl Continental hotels in
Pakistan, Relationship of training with Employees’ Performance in Hoteling
Industry.
10.
Hameed, A. and Waheed, A. (2011). Employee Development and Is Affect on
Employee Performance A Conceptual Framework. International Journal of Business
and Social Science , 224-229.
11.
Khan A.G., Khan F.A., Khan M.A. (2011). Impact of Training and Development on
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12.
Laing, I. F. (2009). THE IMPACT OF TRAINING AND DEVELOPMENT ON WORKER
PERFORMANCE AND PRODUCTIVITY IN PUBLIC SECTOR ORGANIZATIONS: A CASE STUDY OF
GHANA PORTS AND HARBOURS AUTHORITY. Institute of Distance Learning-KNUST.
13.
Clarke, N. (2007). Workplace Learning Environment and its Relationship with
Learning Outcomes in Healthcare Organizations. Human Resource Developement
International .
14.
Robart T.Rosti Jr, F. s. (1998). A study of he impact of traning in a
management development programm based on 360 feedbacks.
15.
Zaineb, A. (2011). Importance Of Training Evaluation For Training
Effectiveness.
Appendices:
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