Organizational behavior, Assignment solution BTEC-HND, UK

Task 1

Introduction:

It is very important to known what organizational behavior to all learners is. Organizational behavior is a field of study where to learn about rules and regulation of employees to communicate with others in the organization. It also discuss about how an employee follows organizational dress code, values, norms and attitudes. As it is known Google Inc. is a multinational organization of IT industry. They have found in 1998 by Menlo Park. There are around 99,000 employees are working currently (Carsrud and Brannback, 2011). These employees are highly paid and they are skilled. But they also need to follow organizational rules and regulation as entitled organizational behavior. The author will discuss about here importance of management skills, difference between management and leadership and so on.  

Importance of management and leadership skill:

Management is an important term that is belonged to manage all the human and non-human elements of an organization to be placed in a same manner. There are several elements in an organization. Staffs are recruited according to the stated plan set by too authority. The role of a manager here is to bring all staffs in the shadow of organizational goal (Carsrud and Brannback, 2011). Thus staffs are provided specific tasks according to the ability. All those activities are played by the management. However, staffs and other bodies do not necessarily understand the actual perspective (Garvare and Johansson, 2010). Here an important role is played by the leader of the organization. A leader organizes techniques and learning process how the staffs can go according to the plan of the management. Thus both management and leadership skill play a great role for achieving success.

Leadership skill: Leadership skill is the recognized skill of a leader by which a leader can lead others to make the job done. Management sets ideas and plans for achieving goal of the organization that have to be ascertained by the employees of the organization. However, initially the employees are not so much able to understand the flow of activities. With advanced leadership skill, the leader can improve the ability of the employees so that the employees can provide better performance. A leader contains some distinct skills to direct the staffs of the organization.

Motivation: A leader has distinct motivational skill. Employees are motivated to provide good performance if the leader motivates the employees in a proper way. A leader can motivate the staffs by having arrangements both financially and non-financially. Thus employees’ performance gets better as per the expectation (Garvare and Johansson, 2010).

Responsibility: A leader is very responsible to the employees. The management provides tasks to the leaders and leaders have to provide task according to the organizational plans. Here, a leader must be responsible as it is very necessary to determine the performance of the staffs. The leader leads the staffs by taking all the responsibilities to improve the work abilities (Carsrud and Brannback, 2011).

Positivity: A leader has to be positive to all parts of activities. The leader is very positive in the way of manners. A successful leader never gets panicked for sudden crisis or any issues. The leases takes it positively and derives proper actions to improve the working conditions.

Management skill: A manager has to coordinate all the elements and ingredients of the organization. The goal of the organization is determined by the management and shared to all bodies snagged to the organization. A manger has to contain some distinct managerial skills so that the tasks of the organization can be developed (Carsrud and Brannback, 2011). From proper managerial skills of the managers, the organization can get certain goal of the organization.

Planning: A manager must have better planning skill. Better planning is considered one of the most important managerial tasks that all managers must comprise in order to manage the activities of the organization. A manager must better plans for the organization so that all the tasks can be pertained properly (Garvare and Johansson, 2010).

Coordination: A successful manager has better coordination skill. The manger coordinates all the elements in a better way so that the distribution of tasks can be possible and the functions of each staffs and department can be brought in a better way (Employee motivation, n.d.).

Decision making: It is one of the most important managerial skills that a manger must have in terms of managing all the tasks. A manger had to make proper decisions in all regards. The growth of business depends on proper decision making process of the manager. And the manger must make proper decisions according to the way the manager thinks for the betterment of the organization (Garvare and Johansson, 2010).

Communication skill: A manager has to communicate with different departments so that the functions can be coordinated properly. All employees and departmental heads can communicate with the managers so that any issues can be immediately solved. Thus a manager must have better communication skill (Carsrud and Brannback, 2011).

Thus a manager has to comprise the above managerial skills in order to get the goal of the organization.

The author has gone through the managerial and leadership process of Google. The author has found that Google has successfully implemented  both managerial skills and leadership skills. However, it will be better for Google to gather more arrangements in order to improve the functions of the organization.

Differences and similarities between leadership and management:

There prevails some differences and similarities between leadership and management. Those differences and similarities are here:

Differences: Though management and leadership are going hand in hand and sound same for acknowledging the goal of the organization, there are some specific natures that make differences between management and leadership. The differences are here:

Management	Leadership
Management is the overall functions of coordinating all the elements of the organization.	Leadership is the process of directing the human elements of the organization so that the organizational tasks can be performed.
Management is engaged in managing elements for the organization.	Leadership is engaged in leading the staffs of the organization.
Employees are distributed tasks by the managers.	Leader makes the employees understood about the process of the tasks.
Management is theoretical practice	Leadership is practical process for achieving goal.
Management urges to achieve success for the organization.	Staffs are controlled and monitored by the leaders to achieve the set target of the management (Carsrud and Brannback, 2011).

So, those are the differences between management and leadership. However, there prevails some similarities also. Management and leadership are both same sailors in a boat and the boat sails for reaching at the destination. The goal of management and leadership is same- to get the specific organizational goal. Both management and leadership organize activities for the growth of the business. Managers and leaders depend on each other a lot. Manager’s sets targets to be obtained for the organization and leaders lead the employee in order to get the set target of the management (Garvare and Johansson, 2010).

Corporate social responsibilities of Google:

At present, almost all organizations are working for the betterment of societies apart from only obtaining and maximizing profit. Thus corporate social responsibilities are a recent phenomenon. Organizations are now thinking how to improve the social condition and at the same time the growth of the business can be pertained also (Carsrud and Brannback, 2011). As all organizations belong to certain societies, it is obvious to think for the betterment of the societies. Google is very responsible for maintaining corporate social responsibilities in a better way. Google included several activities in order to provide better service to the societies. Such activities are:

Energy consumption: Protection of environment is one of the major corporate social responsibilities of Google. Thus, Google has been consummating 50% less energy than other organizations. Google has been implementing green technology to use 35% renewable energy to produce hardware (Garvare and Johansson, 2010). Google has achieved green  certification from LEED to build more than 4 million square feet buildings. Google has a plan to spend 1.5 billion US$ to buy renewable energy products. The parent company of Google, Alphabet Inc is planning to spend more than 2.5 billion US$ to invest in solar and wind panel. Thus Google is playing a great role for protecting environment.

Human rights: Google takes it always sincerely to protect the human rights. As a tech giant, Google has several internet based products. Internet clouding and advertising are one of the major functions played by Google. In this case, a lot of people get engaged for communicating information. Google is always concerned for the protection of data and information as it is a part of prevailing human rights. Thus Google is playing a great role for protecting human rights.

Information sharing: Google is one of the fours tech giants in the world. Basically Google is set to the clients as a search engine. Clients take different services from Google to surf internet and acknowledge information to generate different ideas and practices. In this regard, Google assures that clients are taken sincere consideration by the company to facilitate better experience.

Spreading internet facilities: Google is playing a great role under corporate social responsibilities in terms of spreading internet facilities for all. To spread easy internet services, Google has already developed several applications and other programs to bring all the people on the same platform where people can get better experience and have comfort for sharing and receiving information.

Corporate ethics: Google believes that success of the present condition has been derived due to the combined efforts of all the bodies and stakeholders related to the organization. Google maintains ethics in all sorts of activities. It is the motive of Google to provide better facilities in terms of hardware and software to all the clients so that the clients can feel the values. Google always thinks for the shareholders as all the workflows and plans are happened by continuous support of the shareholders. Google always thinks for helping the legislative authority. Thus Google plays tax timely and according to the rules set by the government. Thus Google maintains corporate ethics in all sorts of activities.

The author has found the Google is playing a great role for deriving corporate social responsibilities.

Role of good management and leadership:

Both managers and leaders have a great course of activities in terms of achieving goals. Management is embedded on setting roles to be played by the employees. Leaders direct the employees according to the plan of managers. Thus managers and leaders play significant roles for the growth of the organization (Garvare and Johansson, 2010).

Role of a good management: A good management is necessary to achieve the goal of the organization. There are several roles played by a good management. These are:

Combining elements: A good management combines all the elements of the organization properly in order to spread the motive of the organization.

Leader: Management includes leadership also. A manager is a leader as all other bodies are engaged by the managerial process and actions of the organization.

Monitor: It is the function of a manger to monitor the activities of the employees whether a the activities are going on according to the plan or not.

Role is a good leadership: It is necessary for the organization to generate a good leadership to achieve the goal also. It includes the following:

Motivation: A good leader can motivate the employees properly. Thus the performance of the employees get efficiency.

Responsibilities: A good leader takes all the responsibilities of the employees in terms of performing tasks according to the plans of the management. As a result, it generates better result for the organization.

Conclusion:

The author has discussed about several information about google. It has discussed about there are huge number of employees are working and they have achieved organizational goal and objectives (Garvare and Johansson, 2010). They have also maintained organizational rules and regulations to communicate with employees. It is a good idea for the organization and learners to know about difference between management and leadership. Finally the author will have claimed that this report is important for learners to learn about organizational behavior.

TASK 2 

Introduction:

Organizational behaviour is an important issue for an organization. It defines how employee conducts with colleagues and other stakeholder of the organization. Basically they are prescribed how to act in the organization (Cummings and Worley, 2014). It is strictly maintained in the multinational organization because of there are number of people are working from different backgrounds (Feldman and Orlikowski, 2011). All of them are skilled and talented employees but their cultures are different. So that multilingual culture may affect to the natural life of the employees. Google Inc. is an example of them. This organization is running a large business at all over the world. So they need to follow a strong culture in the organization. The author will discuss objectives of the organizational behaviour and opportunities and challenges of organizational behaviour.      

Objectives of organizational behaviour:

Organizational behaviour is the study of human behaviour in the organization to ascertain the tasks and relations between the management and the employees. It gives an idea of the employees’ courses of functions (Cummings and Worley, 2014). The growth of the business and organizational performance depend greatly on the behaviour of employees. Google is one of the tech giants in the world and the company focuses a lot for the improvement of the individual performance and group performance into the organization. Google considers the act of the employees into different sectors of the organization.

There are some objectives of Google in terms of organizational behaviour. Such objectives are here:

Job satisfaction: One of the major objectives of organizational behaviour is to place job satisfaction to the employees. Acquiring job satisfaction is very necessary for the em6as it helps to feel valued and worthy to the organization (Cummings and Worley, 2014). The employees feel it in mid that the opinion of the employees is given importance by the organization. Thus the employees get satisfied from the course of actions taken by the organization.

Right person in right place: Another objective of organizational behaviour is to place right person in the right job. The study of organizational behaviour shows the performance of the employees and how the employees act in performing different duties. All employers not expert in all manners. Thus employees are placed in right positions according to the ability which improves the ability and efficiency of the employees (Feldman and Orlikowski, 2011).

Organizational culture: Every organization has own distinct culture and it is now like other organizations. Google has also developed its own culture that brings all the functions together ok on the same place. Organizational culture expressed own rules and regulations and every individual has to cope with. It also indicates the mission and vision of the organization. As a result, the employees are ae to learn about the objectives of the organization (Feldman and Orlikowski, 2011).

Avoid clashes: The clash between the organization and employees can be obtained anytime. The motive of organizational behaviour is to avoid such clauses (Feldman and Orlikowski, 2011). Organizational behaviour improves communication process of the organization so that the employees can share values and demands on certain issues (Cummings and Worley, 2014).

Improving efficiency: Employees are one of the key elements of the organization. Employees are recognized as assets. As most of the functions have to be played by the employees, it is necessary to improve the efficiency and work ability of the employees. Organizational behaviour implies the individual performance and lets it know to the managers. Thus managers can undertake effective actions to improve the efficiency of the employees.

Effective teamwork: Building effective teamwork is one of the major objectives of organizational behaviour. The manager can ensure different tasks to different individuals as it has already known to the manager about the ability of the individuals. Thus the manager can make some groups having equal natures. So, the functions can be effective and teamwork can ensure better position of the organization in the market (Cummings and Worley, 2014).

Enhancing productivity: The organization can be highly benefitted if all employees can enhance the productivity. Organizational behaviour ensures which employees have better productivity. Thus such employees can be placed in different groups which will derive better opportunities of growth for the organization.

Thus the above mentioned objectives of organizational behaviour can help to acquire goal of the organization. Google has successfully ensured such objectives of organizational behaviour.

Main challenges and opportunities of organizational behaviour

Apart from Google, there are other tech giants the industry which is offering continuous pressure on Google. There are several challenges for Google to be faced. At the same time, there are several opportunities also to be grabbed in order to improve the ability of the organization. The organization has many resources into where the opportunities can be used to derive better result. So, challenges must be faced and analysed in a proper manner (Herzberg, et., al., 2011). The following measures can be helpful to face challenges and get better opportunities for Google:

Training facilities to the employees: The ability and efficiency of the employees can be developed by absorbing better training facilities to the employees. As the competition is rising in the market, it is imperative to improve the efficiency of the organization. And the employees’ efficiency can be developed through several training opportunities.

Total quality management: All the functions are generated for acquiring one specific go- maximizing profit. Maximization of profit can be possible if the organization sells more products. Selling of products depends on the satisfaction of customers. Thus the quality of products must be improved so that customers can be attracted to get the products and services.

Managing diversified workforce: There are different work groups and bodies in the organization. It is very necessary manage all the groups efficiently to improve the condition of the business in the market.

Globalization: Globalization is a buzzword at the present business world which removes the difficulties of boundaries. It has made the world closer to each other. The products and services of any certain organization can be known to any country. At present any country can use the products even having no scope of productions because of the process of globalization. It helps to create a borderless market by which the process of export-import business can be clearly gone a step ahead. Google has also benefitted from the globalization process as a lot of clients all over the world are using the services and products of Google.

Empowerment: Every organization including Google wants to be the king in the market. Thus the functions have to be very advanced which will derive better strategies than the competitors in the market. This will help to overcome challenges and enjoy opportunities (Herzberg, et. al., 2011).

Solving issues: Employees can experience several issues during daily operations which will derive much issue. Such issues must be solved so that the challenges can be accepted in a better manner (Herzberg, et., al., 2011).

Improvement and changes: The organization must derive better improvements on several sectors so that certain changes can be met to get better opportunities and undertake several opportunities for the organization (Cummings and Worley, 2014).

E-organization and E-commerce: At present with the touch of improved facilities of internet, the term E-organization and E, E-commerce have been emerged. E-commerce is the process spreading the services and products worldwide with the use of internet. As a result, clients from any place in the world can get the opportunity to use certain product (Garvare and Johansson, 2010). Google has a lot of products and services arranged for the clients. E-commerce helps Google in this case a lot as all the services are acknowledged easily. E-commerce helps to make the distribution process of services easily.

Work on ethical behaviour: Google has set objectives and a bunch of ethical procedures which ensure that the company is very much engaged in accepting customers' loyalty. Enabling ethics in terms of all manners of the organization can improve better position in the market.

Customer satisfaction: It is the motive of Google to be ensured that customers are satisfied with the services of the company. Google makes several surveys over the internet to understand what the users of several services of Google wants and then makes adjustments according to the ways and needs of the customers. Thus this organization has acquired success in all regards by maintaining customers’ satisfaction (Garvare and Johansson, 2010).

Balancing between work and personal life: Though it is the motive to acquire organizational success by all employees, employees have own goal also which tend to go through the next phrases. This there should be balanced measurements between work and personal life. If the employees can acquire organizational goal as well as personal goal also, it will yield better opportunities to be undertaken by the organization (Herzberg, et., al., 2011).

Thus the above mentioned points can be helpful for the organization to meet challenges and obtain opportunities.

Limitations of organizational behaviour:

Every organization has some limitations that lessen the growth opportunities. Organizational behaviour shows how the individuals enact in different sectors in terms of different activities. Thus the organizational performance can be measured. However, there are some limitations also of organizational behaviour. These limitations are here:

Biasness on behaviour: Biasness on behaviour is one of the major limitations of organizational behaviour. There is often biasness of behaviour towards several employees. However, biasness of behaviour must be removed. All employees must be treated equally (Garvare and Johansson, 2010).

Diminishing returning law: There are several levels of production. Diminishing returning law is one of the major limitations. However, production level must be treated equally

Unethical manipulation: Unethical manipulation is another issue that limits the objectives of organizational behaviour. Manipulation can be seen in terms of having diversified employees (Cummings and Worley, 2014).

So, those are the limitations of organizational behaviour. Google must be careful to be addressed to such limitation so that the limitations can be overcome.

Key force affecting organizational behaviour:

There are some elements that can affect organizational behaviour. Such elements are here:

People: People are one of the major elements of the organization. All functions of the organization are determined and functioned by the people. So, it is necessary to improve the efficiency of the people. The organization comprises different people from different areas and those people have different cultural trends. Google has a lot of employees from diversified cultures and an employee must be placed on same platform (Cummings and Worley, 2014).

Structure: Different organizations have different structures. Types of structures are different according to the size of the organization. Google is a giant company having a large structure. Structure of the organization helps and arranges services to acquire the organizational goal.

Technology: Google is a search engine having a bunch of other online based services. The company offers several software and hardware related products. Being one of the tech giants, Google has implemented advanced technologies in all sorts of activities. Google has got much benefits from advanced technologies (Herzberg, et., al., 2011). At present, this tech giant is working on Artificial Intelligence which has been adding a new dimension to the tech products. It has lessened the work loads and improved efficiency. Google has successfully able to introduce advanced technologies to the users all over the world. A vast number of people are getting opportunities to use such technologies so that several benefits can be undertaken from the process (Garvare and Johansson, 2010).

Environment: Google has been playing a great role in terms of protecting the environment from being severe pollution. Emitting of carbon dioxide is one of the major issues of environment pollution. Google is working on reducing environment pollution by reusing and recycling of materials. This tech giant is planning to spend vast amount of money to introduce green technology so that the society can be benefitted from reducing environment pollution.

Conclusion:

The author has discussed about different cultural issues and organizational behaviour. It has discussed that Google Inc. is a successful company in their sector. They are concerned about job satisfaction of the employees. They are also concerned about total quality management of the organization (Garvare and Johansson, 2010). The author has also discussed about key factors that affect the organizational behaviour of the organization. Finally it would be claimed that Google Inc. are maintaining a good environment in their organization.

Task 3

References:

Carsrud, A. and Brännback, M., (2011). Entrepreneurial motivations: what do we still need to know?. Journal of Small Business Management, 49(1), pp.9-26.

Duymedjian, R. and Rüling, C.C., (2010). Towards a foundation of bricolage in organization and management theory. Organization Studies, 31(2), pp.133-151.

Garvare, R. and Johansson, P., (2010). Management for sustainability–a stakeholder theory. Total Quality Management, 21(7), pp.737-744.

Jadoon, Z. (2016) .Discuss the Behavioural Management theories in Detail. Online available at http://www.businessstudynotes.com/hrm/discuss-the-behavioral-management-theories/  . Accessed on 27/03/2020

Employee Motivation: Theory and Practice. Online Available at http://www.accel-team.com/motivation/  . Accessed on 27/03/2020

Plotnikoff, R.C., Lippke, S., Trinh, L., Courneya, K.S., Birkett, N. and Sigal, R.J., 2010. Protection motivation theory and the prediction of physical activity among adults with type 1 or type 2 diabetes in a large population sample. British journal of health psychology, 15(3), pp.643-661.

Cummings, T.G. and Worley, C.G., (2014). Organization development and change. Cengage learning.
Feldman, M.S. and Orlikowski, W.J., (2011). Theorizing practice and practicing theory. Organization science, 22(5), pp.1240-1253.

Herzberg, F., Mausner, B. and Snyderman,B. (2011). The Motivation to Work: Volume 1 of Organization and Business. Transaction Publisher.

Carsrud, A. and Brännback, M., (2011). Entrepreneurial motivations: what do we still need to know?. Journal of Small Business Management, 49(1), pp.9-26.

Duymedjian, R. and Rüling, C.C., (2010). Towards a foundation of bricolage in organization and management theory. Organization Studies, 31(2), pp.133-151.

Garvare, R. and Johansson, P., (2010). Management for sustainability–a stakeholder theory. Total Quality Management, 21(7), pp.737-744.